FREQUENTLY ASKED QUESTIONS

Do you ship internationally?

Yes. We are located in EU. We ship around EU and outside of the EU as well.

Please, note if you are located outside of EU customs fees and charges may apply. Garage Oshi is not responsible for any country restrictions and customs fees.

The item I want is sold out.

We will restock popular items. But if item is sold out, there is a high chance it won't be available anymore.

Pre-order items are available for limited time. Sometimes extras will be available after pre-order ends.

I didn't like the item. Can I return it?

If you have not unpacked the item from it's product packaging - yes. To return and receive a refund, please contact us within 14 days after receiving your order. Customer is responsible for return shipping costs.

I ordered and item, but it hasn't been shipped out to me yet.

We ship our orders within 2 business days after the payment has been transferred and confirmed.

Please, note that there are pre-order products, which are not produced yet. The production and shipping dates (which are subjects to change) are clearly stated in the product's description.

Can I cancel my order?

No order cancellations will be accepted. All sales are final.